Shipping Policy
At Sanjhra, we aim to deliver your favorite styles as quickly and safely as possible. Please read our shipping policy to understand how and when your order will reach you.
📦 Order Processing
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All orders are processed within 1–3 business days after you place your order.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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In case of delays due to stock or address issues, our team will contact you via phone or email.
🚚 Shipping Timelines
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Delivery usually takes 4–7 business days depending on your location.
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For remote or rural areas, delivery may take slightly longer.
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Customized products may require additional time, which will be clearly mentioned on the product page.
📍 Shipping Locations
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We currently ship across all serviceable pin codes in India.
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International shipping is not available at the moment.
💰 Shipping Charges
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We offer free shipping on all prepaid orders above ₹999.
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For orders below ₹999, a nominal shipping charge may apply. This will be visible at checkout.
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Cash on Delivery (COD) orders may include an extra COD handling fee.
🔄 Delivery Attempts
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Our courier partners will attempt delivery up to 3 times.
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If unreachable, the parcel may be returned to us. Re-delivery will incur extra charges.
📦 Order Tracking
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Once your order is shipped, you’ll receive a tracking link via SMS or email.
📸 Packaging & Inspection
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Every item is quality checked and packed securely to avoid damage during transit.
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If you receive a tampered or damaged package, please refuse to accept it and contact us immediately at info@sanjhra.com.
❗ Delays & Exceptions
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Delivery may be delayed due to unforeseen events like natural disasters, strikes, festivals, or courier disruptions.
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We are not liable for delays caused by third-party logistics partners.
📞 Need Help?
If you have any questions about shipping or need assistance with your order, reach out to us:
Email: info@sanjhra.com
Phone: +91 9274501204
Timings: Monday to Saturday, 11:00 AM – 7:00 PM (IST)
